Bulawayo City Council — Services, Rates, Payments & Contacts

Services Provided

Water supply — municipal water (Bulawayo has periodic water rationing schedules)
Sewerage — waste water management
Refuse collection — domestic and commercial waste
Road maintenance — urban road repairs
Business licensing — business licences, hawkers licences
Health services — municipal clinics, food handlers certificates
Housing — municipal housing and applications
Fire services — fire brigade
Parks and recreation — public parks and recreational facilities

How to Pay Rates

In person: Municipal Buildings, Fife Street, Bulawayo
Revenue offices: Suburban council offices
EcoCash: Dial *151#, Pay Bill, select Bulawayo City Council
Bank transfer: Details available at council offices

ZiG payments: Council rates can be paid in USD or ZiG (Zimbabwe Gold) at the prevailing rate.

Water rationing: Bulawayo operates a water shedding schedule due to supply constraints. Check the council website or local media for the current schedule.

Contact Details

Main office: Municipal Buildings, Fife Street, Bulawayo
Phone: +263 29 275011
Emergency (water/sewerage): +263 29 272641
Fire brigade: 993
Website: www.citybyo.co.zw

Frequently Asked Questions

How do I pay Bulawayo City Council rates?

Pay at the Municipal Buildings on Fife Street, through EcoCash, bank transfer, or at council revenue offices in suburbs. Payments can be made in USD or ZiG at the prevailing rate.

What services does Bulawayo City Council provide?

Services include: water supply, sewerage, refuse collection, road maintenance, business licensing, health services, housing and fire services.

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Bulawayo City Council Guide